Visite guidée du centre historique de Belley par l'Office de TourismeVisite guidée du centre historique de Belley par l'Office de Tourisme
©Visite guidée du centre historique de Belley par l'Office de Tourisme|Laurent Madelon

The Tourist Office

You want to know more about our Tourist Office?
In addition to welcoming and informing you, our team has many other missions. Let us introduce them to you…

Our missions

– Reception and information but above all: advice.

Our advisors are the experts of our destination, Bugey Sud and its 42 villages.
In 2018, there are more than 16,000 recommendations made directly by our team.

APIDAE: more than 4,000 records, entertainment, accommodation, restaurants, activities, tourist sites etc. are managed by our Tourist Office. These data are used to feed our websites, but also those of Aintourisme, ViaRhôna and many others.

– Promotion and communication of the destination

Communication includes: management of websites, animation of social networks, design and publishing of maps and brochures, agendas (summer / winter), press relations, newsletters.
Promotion is the enhancement of the destination on fairs and promotional operations, in collaboration with tourism partners.
We also participate in the organization of events: Tour de France, Journées cyclo du Grand Colombier…

– The federation of tourism actors and tourism development

The territory is vast, the actors numerous, the projects multiple!
In order to better accompany those who make tourism live on the territories, we organize meetings, information days, eductours. We also collaborate with neighboring territories, Aintourisme, the Department of Ain, associations, institutional or economic partners such as the Syndicat Mixte du Plateau de Retord, Syndicat des vins du Bugey, ViaRhôna, GTJ, ONF, SHR, Montagnes du Jura, Bugey Développement, town halls…

We are part of Inst’Ain numériques, a group of digital animators of Tourist Offices and Aintourisme: organization of digital workshops to accompany professionals in the mastery of digital, monitoring and reflection, organization of the e-tourism day of the Ain.

The Tourist Office is the armed arm of the community of communes in terms of tourism development.
In collaboration with Estelle Charrut, Head of the tourism, culture and heritage department of the community, we implement the action plan of the tourism development scheme of Bugey Sud, particularly through the Bugey Vélo® brand, whose objective is the promotion of cycling on our territory, the development of services and facilities for the reception of cyclotourist customers and the development of the practice but also the federation of clubs and actors related to cycling.

Discover the Facebook page dedicated to cycling in the Bugey

The tourist tax, paid by the customers of the territory’s accommodation providers, is collected by the Community of Municipalities and transferred to the Tourist Office, to finance tourism actions and in particular the editions…for tourists!
For any questions:

– Marketing of tourist products and heritage

The Tourist Office is registered with the register of travel operators. It organizes your group days in Bugey Sud or your all-inclusive weekends.
We also have a ticketing service for shows.

The team includes a tour guide, Florence-Audrey Bourgeat, whose mission is to design guided tours, manage group reservations and help them discover the heritage of Bugey Sud.

– Administrative and financial management
The Tourist Office is an EPIC, a public industrial and commercial establishment. The governance of the Tourist Office is ensured by the management committee, composed of 19 full members and 19 deputies, elected representatives of the community of communes and tourism representatives who meet at least 6 times a year.
The President of the Tourist Office is Mr. Régis Castin, also Vice-President in charge of Tourism, Heritage, Culture and Sport at the community of communes Bugey Sud
The legal representative is the Director.

Our offices

Our team welcomes you at 3 information offices spread throughout Bugey Sudas well as at certain tourist and event sites in summer.

Belley: 34 Grande Rue. Open Wednesday through Saturday from October to May and Monday through Saturday from June to October. From 9:30 am to 12:30 pm and from 2 pm to 6 pm.
Champagne-en-Valromey : Maison de Pays, place Brillat-Savarin.
Open Thursdays and Saturdays in April and from September to the end of December, only Thursdays in summer. From 9am to 12pm and from 2pm to 5pm.
Les Plans d’Hotonnes : Maison des Plans.
Open 7 days a week from the end of December (opening of the Plans d’Hotonnes resort) to the beginning of March, on Fridays and Saturdays in summer. From 9:30 am to 1 pm and from 1:30 pm to 4 pm.


A store area: sale of guides, books, maps, souvenirs…
A relaxation area at the Belley office: reading corner, with free wifi and the possibility to charge your mobiles, PCs and tablets.
A ticketing sales: fishing cards, shows…

Tourist information

We offer various free brochures available in our offices and at our partners:

– A tourist guide
– A tourist map
– A promotional hiking map
– Two general mountain bike maps
– A brochure presenting the guided tours organized by the Tourist Office
– Two maps of the ViaRhôna
As well as many brochures from our partners, neighboring territories, etc

You will also find for sale in our stores :

– Guide Hiking in Bugey: 71 hikes, from 1h45 to 10h of walking, on the whole Bugey (€14). Edited by the Comité départemental de randonnée pédestre de l’Ain.
– 2 custom-made IGN maps at 1 : 25 000 on the Plateau de Retord and the Grand Colombier (€19.90)
– A walking guide Balades en Bugey: 25 circuits from 1h to 3h30 to discover the natural and patrimonial wealth of the Bugey villages. (€12)

The team

Reception-information pole:
Natacha Müller: Reception-information pole manager
Fabienne Jeanneret: stay advisor,
Isabelle Chatelan: stay advisor/referent producers, winter and Valromey offices
Baptiste: Stay advisor

Maxime Ballet: nature sports referent and communication assistant:

Gisèle Billon: Executive assistant: administrative/regie/partnerships/actors federation:

Alicia Bouchardy: Accounting Assistant:

Florence-Audrey Bourgeat: Lecturer Guide and Marketing Officer:

Alicia Le Gal-Gilbert: Director/Communications/Development:

Contact us